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Our Laundry Services

Choose your own folding and delivery preferences –
Everything is included with Be Free Laundry’s wash and fold service!

Wash & Fold

Experience the luxury of having your clothes meticulously washed, dried, and expertly folded.

Spot Treatment

Say goodbye to stubborn stains! Our targeted spot treatment ensures your garments look their best.

Pet Bed and Linen Cleaning

Show your furry friends some love! Our services keep their favorite spots clean, fresh, and ready for cuddles.

Ironing and Pressing

Step out in style with perfectly pressed clothes. Our ironing and pressing services deliver a polished, wrinkle-free finish to keep you looking sharp.

Specialty Fabric Care

For your most delicate fabrics and special pieces, our specialty fabric care ensures each item is handled with the utmost attention and care, preserving their quality.

Eco-Friendly Options

Join us in making a positive impact on the environment. Our eco-friendly laundry practices use green detergents and environmentally conscious methods for a clean and green approach.

Elevate your company’s image with our corporate laundry packages.

Cross laundry off your to-do list so you can focus on providing the best of the best to your customers.
We offer tailored solutions for businesses, ensuring your employees always look professional and polished.

Businesses We Serve

Salons

Child Care

Air BNB

Spas

Gyms

Just Ask!

How do I sign up?

You can register for free here: Register

How much does it cost?

Pricing couldn’t be easier. Regular weekly customers are charged $2.29 per pound and “by request” customers are charged $2.39 per pound.

How will I be billed?

We bill your credit or debit card directly. We will email you a detailed invoice each time your card is billed.

Which credit cards do you accept?

We accept MasterCard, Visa, Discover and American Express cards.

Is there a delivery charge?

There are no pickup or delivery fees.

Is there a minimum charge?

There is a minimum charge of $37.00 per pickup.

I missed my pickup day. Is there a missed pickup fee?

We’ve put in place email and text reminder tools to help make sure you don’t forget. However, if you do forget to leave your laundry out, we do reserve the right to charge a $12.00 missed pickup fee to cover costs.

Is there a contract or a long term commitment?

None whatsoever. You can cancel or suspend your account at any time.

How often can I change or update my laundry profile / custom settings?

As often as you like. Some of our customers tweak their profile prior to every pickup because they have special instructions for us. Other customers set up their preferences when creating their account and then rarely change them.

When is the latest I can schedule a pickup?

We prefer you schedule your pickup by 6:00 PM the night prior to your pickup. This allows enough time for the dispatcher to plan the routes for the next day.

Is there any way that Be Free Laundry could remind me to leave my laundry out for pickup?

Sure. We send all of our customers text and/or email reminders 24 hours before scheduled pickups, unless you’ve opted out of text and/or email reminders.

I forgot to leave my laundry out on pickup day. What should I do?

Contact Customer Service by calling (503) 776-FREE (3733). If our drivers are still in your area, we will make every effort to arrange for a pickup.

Could you pickup and deliver to my place of work?

Absolutely, provided your workplace is within our delivery zone. Just specify in your laundry preferences the pickup and delivery details

It’s raining outside and I’m afraid my clean laundry will get wet. What should I do?

We always bag your laundry using biodegradable plastic to make sure it’s protected from the elements. We always do our best to protect your laundry however, we cannot be responsible for laundry that is lost or damaged by the weather after it’s dropped off at your home. Please review the terms and conditions for more details.

What is the turnaround time?

You can expect your laundry to be returned within 48 hours after we pick it up. We currently operate our trucks every day except Sunday.

Where is the laundry left for pickup/drop-off?

We recommend that your pickup/drop-off location be protected from the elements if possible. Most customers have us leave their laundry on a front or back porch, in a garage or with their building manager. We also use common sense and watch the weather. If a hurricane or ice storm is coming, we’ll contact you and make alternate plans.

Can I put my pickups on hold while on vacation or out of town?

If you’re going to be away just log into your account and place your account on “Vacation Hold” until you return.

Can I get e-mails as well as, or instead of texts?

Absolutely. Just log into your account and adjust your notification settings.

What happens if I have special instructions one week?

Simple. Just log in to your account and update your Laundry Preferences adding a note in the “Laundry Instructions” or “Folding Instructions” field. Our employees check your personal laundry profile for any changes every time they process your laundry.

Will my clothes be washed or dried with other customers’ clothes?

No. We wash and dry our customers’ laundry individually in separate machines.

Can my roommate and I share an account?

Sure, but for your convenience we highly recommend you each sign up for your own account. If you do decide to share an account you will have to separate your laundry upon its return. Alternatively, there is a separate charge for separate loads within a single order. Please consult our “Additional charges” section for rates.

What is the Main Laundry Bag for?

The main laundry bag is for everyday laundry.

Does Be Free Laundry wash, dry and fold bedding?

Yes we do. Standard per pound rates apply. There may be upcharges for special items such as down bedding or down sleeping bags.

I’m really particular how I like my laundry done. Can I make special requests?

While we do our best to accommodate every request, our laundry vendor applies a standard treatment to most laundry. That includes COLD water wash for fabric protection and the use of hypoallergenic Free And Clear products. We CAN use Bleach or Oxygenating whiteners upon special request, though a special upcharge may be indicated. Please consult our “Additional charges” section for rates.

Do you treat stains?

Yes, we do. Please separate and label all stained clothing and let us know by including a note in the bag or on your laundry profile and we’ll do our best to get it out. While we’re usually successful at removing stains, we can’t guarantee we’ll be able to get it out. If you can pretreat the stain before putting the garment in the bag, it will increase the odds of success. Please consult our “Additional charges” section for rates.

What happens if you lose/damage some garments?

While we are known for our high quality care, mistakes can happen. If we lose or damage an article please notify customer service within 48 hours of the laundry being returned to you. Unfortunately, we cannot be responsible for laundry that is lost or damaged by the weather after it’s dropped off at your home. Please review the terms and conditions for more details.

Does Be Free Laundry offer dry cleaning?

No, at this time we do not offer dry cleaning.

Does Be Free Laundry offer tailoring?

No, at this time we do not offer tailoring.

Get 20% off your first laundry pickup with promo code: BEFREE20

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